Privacy Policy

Privacy Policy of Star Florence SRL

By accessing and using this website, you agree to the following terms.

This Personal Data Protection and Privacy Policy applies solely to the website of Star Florence s.r.l www.starflorence.com. It outlines how we collect, use, and protect the personal data of users who visit our website.

Privacy Disclaimer

This information is provided in accordance with articles 13 and 14 of the General Data Protection Regulation (GDPR) 2016/679 to those who interact with the web services of Star Florence s.r.l through telematic means.

This disclaimer applies only to the website currently accessed and not to other websites accessible through links on this website. These linked websites may have separate privacy disclaimers.

Any updates to this disclaimer will be available on this webpage.

Data Controller

This disclaimer informs you about the processing of your personal data while using this website.

Data Controller:

STAR FLORENCE SRL
Address: Via Della Condotta, 12 Firenze Italy.

By visiting this website, you consent to the processing of your personal data as outlined in this disclaimer.

Note: This disclaimer is specific to this website and does not apply to any external websites linked here.

Place Where Data Is Processed

Star Florence s.r.l processes data associated with this website's web-based services at its main location and other operational offices throughout the territory. To obtain a list of these locations, you can contact Star Florence s.r.l through the website's contact information or by emailing info@starflorence.it (note: this email address might be specific to Star Florence s.r.l, update it if Star Florence s.r.l has a different email address).

Only authorized technical staff from the designated office or internal personnel assigned to occasional maintenance tasks will handle the data. Data obtained through the website is not shared or disseminated beyond what's strictly necessary to fulfil user requests.

Personal information provided by users requesting informative materials (bulletins, newsletters, contracts, etc.) is used solely to deliver the requested service and may be disclosed to third parties only when essential for that purpose (e.g., shipping materials or domain name registration).

Categories of Processed Data

1. Navigation Data

This website utilizes information systems and software that, during their normal operation, collect personal data. This data collection is inherent to internet communication protocols.

The purpose of collecting this data is not to identify individual users directly. However, through processing and potential combination with data held by third parties, user identification might be possible.

This category of data includes:

IP addresses and/or domain names of user devices
Uniform Resource Identifier (URI) addresses of requested resources
Time of access requests
Method used to submit requests to the server
Size of transferred files
Server response codes
Operating system and computer environment details

We use this data solely for:

Gathering anonymous website usage statistics
Verifying website functionality
Maintaining data for legally mandated periods

In rare cases, this data may be used to investigate potential cybercrimes against the website.

2. Data Provided Voluntarily by Users

This section outlines the types of personal data Star Florence s.r.l collects when users voluntarily interact with their website.

Contact Information: When you send an email to Star Florence s.r.l through their website addresses, they collect your email address. This is necessary to respond to your inquiries and any additional personal information included in your email.

Contract Data: If you enter a contract with Star Florence s.r.l, they will process your data for the following purposes:

To deliver the requested service.
To fulfil administrative, fiscal, and accounting obligations arising from the contract.

Please note: This is just a summary. Star Florence s.r.l may provide further details on data processing for specific services or promotions on dedicated website pages.

3. Cookies

Star Florence s.r.l uses cookies on its website. Cookies are small text files that are downloaded to your device when you visit a website. They allow the website to recognize your device and some information about your visits (but not usually you personally).

Here's what kind of information we collect through cookies:

General browsing information: This includes things like the pages you viewed on our website, how long you spent on each page, and the overall browsing experience.
Device data: This may include your device type, operating system, and IP address.

Please note that cookies do not contain any personal information that can directly identify you. However, the information we collect through cookies may be linked to other personal data we hold about you, if you provide it.

For more information about how we use cookies, please see our full Privacy Policy.

Cookies Types Used on the Website

This website uses various cookies to improve your experience and for analytical purposes. By using this website, you consent to the use of these cookies.

Types of Cookies:

Technical Cookies: These temporary cookies help the website function properly during your browsing session and expire when you close your browser.
Third-Party Analytics Cookies: Google Analytics: Collects anonymous statistical data about website visits. It is possible to consult the details about these cookies on the dedicated page.
Third-Party Social Media Cookies: Allow social media functionalities like sharing and commenting.
- Facebook, it is possible to consult the details about these cookies on the dedicated page.
- Instagram, it is possible to consult the details about these cookies on the dedicated page.
- Mailchimp, it is possible to consult the details about these cookies on the dedicated page.
Third-Party Retargeting Cookies: These cookies track website visitors to show relevant ads elsewhere. You can manage these settings:
- Facebook: Find the privacy policy of Facebook on the dedicated page (controls information shared for advertising).
- Google: Find the privacy policy of Google on the dedicated page (controls information shared for advertising).
- SEMrush: Find the privacy policy of SEMrush on the dedicated page (controls information shared for advertising).
- Google Ads: Find the privacy policy of SEMrush on the dedicated page (controls information shared for advertising).

Please note: Links to specific cookie information pages are provided for each third-party service. We recommend reviewing their policies for detailed information.

How to Block Cookies

While starflorence.com allows you to enjoy its full features with cookies enabled, you can choose to block them. However, this might limit some functionalities.

Select the browser you are using to get the information about how to change the cookies settings:

Refer to your browser's specific documentation for detailed steps.

Basis of the Contract

This agreement outlines the terms under which Star Florence S.r.l ("we" or "us") processes your personal data when you use our website and services. By using our website or requesting information or services, you agree to the terms of this contract.

Data Processing:

We process your data based on your consent when you request information or enter a contract for our services.
For information requests, we use your data only for the time necessary to fulfil your request.
For contractual purposes, we use your data for the duration of the contract and any legal obligations requiring data retention.

We are committed to protecting your privacy and handling your data responsibly.

Optional Data Provision

In addition to the automatic collection of browsing data (as mentioned previously), you can choose to share additional personal information through our website. Here's how it works:

Application Forms: Our website may have forms where you can request information or services. Filling out these forms is entirely voluntary. However, if you choose not to provide the requested information, we may be unable to fulfil your request.
Contacting Our Office: Similar to the application forms, if you contact our office directly (e.g., via phone or email), you may be asked to provide personal data. Sharing this information is optional. But, withholding it might limit our ability to assist you.
Promotional Offers: We may seek your consent for using your data for promotional purposes (e.g., informing you about new services or special offers). This consent is entirely optional and will be requested separately and clearly.

In summary, you control the extent to which you share your personal information with us. While providing data is voluntary in most cases, it may be necessary to complete specific requests or access certain services. Your consent for promotional use of your data will always be optional and obtained separately.

Minors

Protecting Children's Privacy

Star Florence srl prioritizes protecting children's privacy. We do not knowingly collect or process personal data from users under 18 years old.

By using this website and its services, you confirm that:

You are at least 18 years old.
If you are a parent or guardian and believe your child may have provided us with personal information, please contact us immediately. We will take steps to remove such information.

Additional Information

If you have any questions about this policy or our data practices, please don't hesitate to contact us.

Processing Arrangements

This Processing Arrangements Policy outlines how Star Florence s.r.l (hereafter referred to as "Star Florence") handles the processing of personal data collected through its operations.

Data Retention

Star Florence processes personal data through automated means only for the time period necessary to fulfil the purpose for which it was collected.
Once the purpose is fulfilled, Star Florence will implement appropriate deletion or anonymization procedures for the data according to its internal data retention policy and applicable laws.

Data Security

Star Florence prioritizes the security of your personal data and has implemented specific measures to safeguard it from:

Unauthorized access or disclosure.
Accidental loss or destruction.
Unlawful use or processing.

These security measures include:

Technical safeguards: Encryption of data at rest and in transit, secure system access protocols, and regular security updates.
Organizational safeguards: Access controls, training for personnel on data privacy practices, and incident response procedures.

Review and Updates

Star Florence reserves the right to review and update this Processing Arrangements Policy periodically. Any revisions will be posted on this page.

This policy is effective as of 16th July 2024.

Data Subject’s Rights

In accordance with the European Union's General Data Protection Regulation (GDPR), Star Florence s.r.l recognizes your rights as a data subject. This policy outlines your rights regarding the personal data we collect and process.

Your Rights

Right to Access: You have the right to confirm that we are processing your personal data and to request a copy of that data.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): Under certain circumstances, you have the right to request that we erase your personal data from our systems.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Exercising Your Rights

To exercise any of these rights, please submit a written request to our Data Controller:

Data Controller: STAR FLORENCE SRL
Address: Via Della Condotta,12 Firenze IT
Email: info@starflorence.it

We will respond to your request within a reasonable timeframe, typically within one month.

Obtain the Cancellation of Personal Data (Right to be Forgotten)

How to Request the Deletion of Your Personal Data

If you wish to have your personal data erased from our records, you can submit a request by email. Here's what to do:

Send an email to info@starflorence.it
In the email, include your full name (first and last name) and the email address you want to be deleted.

Upon receiving your request, we will delete your personal data from our systems, including our databases.

For more information:

You can learn more about your data privacy rights by visiting the website of the Italian data protection authority, Garante Privacy, at www.garanteprivacy.it (Italian language).